Published: 03 August 2023
Summary
Good user experience is essential to successful products, but hard to deliver. Software engineering leaders should assess these Cool Vendors and integrate their solutions into their development process to deliver software that can enhance UX and supercharge productivity.
Included in Full Research
Overview
Key Findings
Comprehensive testing with end users takes significant effort to plan and execute. Pressure to deliver new features can lead to teams prioritizing development over testing, therefore putting overall product quality at risk.
Designers and developers speak a different language. Designers work on solving problems in a high-level way, while developers need fine-grained certainty on requirements. This leads to misunderstandings and inevitable defects and rework.
Accessibility is often only checked at the end of development, wasting time on retrofitting fixes while excluding disabled users.
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