Published: 09 January 2024
Summary
Supply chain leaders driving an increased volume of change face a workforce already overwhelmed and less willing to support change than in previous years. Effective change management must be incorporated into supply chain initiatives to drive desired results.
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Overview
Key Findings
Supply chain initiatives are often considered completed on the project “end date” rather than at benefits realization, leading to initial celebrations but failure to deliver on desired results.
Supply chain leaders and project teams focus strongly on the traditional components of project management to lead their initiatives, but fail to consider the operational barriers that impede success.
Employee willingness to change has reduced, increasing the likelihood supply chain leaders will face change resistance and greater difficulty to gain employee commitment and support for initiatives.
Recommendations
Supply chain leaders leading change initiatives should:
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