Published: 09 January 2024
In a changing world, CIOs struggle to maintain an IT workforce skilled for today and the future. To upskill employees to thrive in a changing environment, CIOs must connect learning to business outcomes, embed learning in work, democratize coaching and amplify the impact via social learning.
Traditional upskilling approaches fail to keep up with changing business needs as they are often disconnected from the work, not immediately applicable and reliant on employees devoting their own time.
CIOs often rely on a select few people for coaching, which is an insufficient approach for continuous learning as part of work.
Learning and development are often limited to only the highest priority skills or employees, rationing broader learning opportunities and exposure to organizational context.
Creating formalized training is often episodic, resulting in overly standardized training or learning that is lagging and detached from the employee’s work or
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Analysts:
Josephine Lippincott, Miles Gibson, Marie Sienkowski, Sneha Ayyar, Kavya Rathaur
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