Gartner Insights Abstract

How CIOs Are Approaching IT/OT Alignment and Integration

Published: 08 February 2024

Summary

The 2023 IT/OT Alignment and Integration Survey shows that security continues to be the driving force behind efforts to bring together IT and OT. CIOs can use this survey to understand trends in OT management. It shows there is no dominant organizational structure for effective IT/OT alignment and integration.

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Overview

Key Findings
  • No single operating technology (OT) management structure dominates. There is a roughly even split between organizations that manage IT and OT within the same department, and organizations that manage them separately but have some or complete shared governance and standards.

  • The perception of who is managing OT is still unclear for many. OT respondents were less likely to perceive high CIO responsibility, with a drop in perceived responsibility from 2021.

  • Reduced cybersecurity risk is the most important goal of IT/OT alignment. Eighty-seven percent of respondents rate cybersecurity as highly important, which is consistent with the previous survey in 2021.

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