Published: 02 April 2024
The Gartner Eye on Innovation Awards recognizes firms worldwide for their best-in-class technological innovations. Financial services leaders can use these insights to understand how critical innovations in ecosystems, analytics, AI and others are impacting the future of the industry.
Platforms, ecosystems, analytics and AI are top focus areas for technological innovation identified by participants in Gartner’s 2023 Eye on Innovation AwardsforFinancial Services.
Enhanced operational and analytical capabilities continue to be the two major outcomes that those firms seek from their innovations.
Awards finalists for 2023 utilized AI and generative AI (GenAI) at a much higher rate than all other submissions, demonstrating the potential high impact these technologies have on innovation and outcomes.
Common themes among the innovations in specific regions included improvements to the lives of multiple stakeholders (APAC), a focus on the customer journey (EMEA) and the application of
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Analysts:
Derek Frost, Rajesh Narayan, Alistair Newton
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