Published: 03 April 2024
The dawn of GenAI represents a pivotal time in learning and development. Beyond the hype of content creation, GenAI has potential to transform the function. L&D leaders looking to deploy GenAI will need to plan and communicate, upskill and partner before embedding it into the fabric of the team.
Generative AI (GenAI) has already started to revolutionize the learning and development (L&D) function, its core operational workflows and the division of labor between humans and machines.
Many L&D leaders and their teams lack the expertise required to decipher the transformative potential and perils of this disruptive technology.
Pursuing GenAI without established governance for model validation, data provenance and GenAI usage policies creates data and security risks for the enterprise.
Address L&D team GenAI anxiety by promoting and modeling elements of psychological safety during discussions about the use or impact of GenAI in L&D.
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Analysts:
Travis Wickesberg
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