Published: 15 April 2024
Manufacturing has a higher percentage of companies with a low IT maturity level than other industries due to multiple factors. Manufacturing CIOs should use this research to advance the maturity of their digitalization initiatives from a strategic, organizational, process and technical perspective.
Gartner identifies five patterns of I&T operating models for organizations — asset-focused, process-focused, service-focused, value-focused and invention-focused — and each has different characteristics.
Historically, manufacturing has a higher percentage of companies within the lower digital workplace maturity operating model patterns than other industries because of poor IT alignment with operational technologies, lower resources and insufficient skills.
Achieving a higher level of maturity in IT drives a choice about whether IT is more of an enterprise enabler for inside operations or a business technology tool to help deliver value to customers.
Manufacturers who have a good understanding of the gap between their
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Analysts:
Arjun Boparai, Marc Halpern, Frank Ridder, Scot Kim, Mike Ramsey, Alexander Hoeppe
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