Gartner Insights Abstract

Market Guide for Benchmarking Transportation Rates and Logistics Performance

Published: 24 April 2024

Summary

Logistics leaders often seek benchmarking to contrast cost and operational performance. Finding credible comparisons of detailed rates and metrics can be challenging. This Market Guide provides logistics leaders with a sample set of companies that specialize in logistics benchmarking.

Included in Full Research

Overview

Key Findings
  • Logistics leaders need to benchmark both transportation rates and logistics performance, which require different data sources.

  • There are dramatic differences among the companies’ that offer these benchmark data services. Those differences may include database sizes, available metrics, supported regions, supported industries, and prices and data sources.

  • Different data collection methods may be important in the benchmark data outputs. Those methods include using a consortium of voluntary participants, exploiting cloud-based technologies to farm data from operational transportation management system (TMS) applications and using actual paid invoice data.

Recommendations
  • Use benchmark information judiciously by ensuring that you understand the context and scope

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Analysts:

Brian Whitlock Brian Day Sergio Coelho

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