Published: 07 August 2024
Procurement organizational structures are overburdened by complex customer demands and competing organizational interests. Chief procurement officers can use this research to decide on workflows to be driven centrally, regionally or locally, and restructure the organization to meet business goals.
More than half of procurement leaders cited that procurement transformations are taking more time than expected and are posing more difficulties than expected.Chief procurement officers (CPOs) have fewer staff to meet organizational priorities. As a result, they are adding responsibilities to individual roles.
While more than two-thirds of procurement leaders have shared that their procurement org structure is fully or mostly centralized, procurement organizations need to have a nuanced approach to how they are physically organized, with functional workflows being driven centrally, regionally and locally.
Over half (52%) of procurement leaders planned to change the reporting relationships for individuals or
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