Gartner Expert

Caroline Chumakov

Sr Principal Analyst

Caroline Chumakov is one of Gartner Supply Chain's foremost people experts. She leads research on supply chain talent strategies, organization design and change management. She assists in elevating the supply chain profession to attract and retain top talent and speaks to what talent strategies and organizational structures may address the gaps in supply chain capabilities. Ms. Caroline also advises clients on how to improve the diversity of their supply chain workforce and create inclusive work environments for all. She specializes in guiding clients through the development and deployment of supply chain centers of excellence. She discusses best practices for leading changes whether focused on broad transformation or small-scale initiatives and advises on relationship-management communication strategies.

Previous experience

In her prior role, Ms. Chumakov assisted in facilitating advisory requests from Supply Chain and Industry Leaders with the appropriate Gartner analysts in order to help achieve their mission-critical priorities.

Education

B.S., Biology, Purdue University

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Top Issues That I Help Clients Address

1How do I design and implement a strategic supply chain talent strategy?

2How do we elevate the supply chain profession to attract and retain top talent?

3How do we design and deploy a supply chain center of excellence?

4How do we manage and facilitate change in the organization?

5How can I communicate effectively and build or improve my relationships within the organization?