Gartner Expert

Caroline Chumakov

Director Analyst

Caroline Chumakov is a Director Analyst in the Talent and Sustainability team. She covers supply chain talent strategies, change management, communications, culture and centers of excellence. Caroline assists in elevating the supply chain profession to attract and retain top talent and speaks to what talent strategies and specialty organizational structures may address the gaps in supply chain capabilities. Caroline also advises clients on how to improve the diversity of their supply chain workforce and create inclusive work environments for all. She specializes in guiding clients through the development and deployment of supply chain centers of excellence. She discusses best practices for leading changes whether focused on broad transformation or small-scale initiatives and advises on relationship-management communication strategies.

Previous experience

In her prior role, Ms. Chumakov assisted in facilitating advisory requests from Supply Chain and Industry Leaders with the appropriate Gartner analysts in order to help achieve their mission-critical priorities.

Areas of coverage

Supply Chain Transformation

Supply Chain Leadership


B.S., Biology, Purdue University

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Top Issues That I Help Clients Address

1How do I design and implement a strategic supply chain talent strategy?

2How do we elevate the supply chain profession to attract and retain top talent?

3How do we design and deploy a supply chain center of excellence?

4How do we manage and facilitate change in the organization?

5How can I communicate effectively and build or improve my relationships within the organization?