Gartner Expert

Eric O'Daffer

VP Analyst

Eric O'Daffer is a Research Vice President in the Gartner Healthcare Supply Chain group. Mr. O'Daffer's focus is on the end-to-end value chain, starting at the point of care looking back. He focuses most of his time with providers and how they best manage all the components of supply chain. This involves both their internal processes as well as best practices for partnering with their suppliers and service providers to optimize the clinical effectiveness of their products and the best delivered cost possible.

Increasingly, Mr. O'Daffer's research focuses on the interdependency of providers with their supply partners. Manufacturers and distributors play a vital role as well in taking costs out of supply chain in healthcare and improving quality of care. Mr. O'Daffer's main focus is helping pull all this together with and for companies with a broader view than simply cost.

Previous experience

Mr. O'Daffer's previous roles have all focused on aspects of the healthcare supply chain, from early-stage product development at OneAccord to optimizing the physician practice supply chain at Esurg to managing large IDN relationships and all customer-facing personnel, including early-phase value analysis consultants at a division of Cardinal.

Professional background



Esurg Corporation

Chief Executive Officer

Cardinal Health/Allegiance/Baxter/Encompass Group

Vice President of Sales

Areas of coverage

Supply Chain Planning

Supply Chain Customer Fulfillment and Collaboration (retired)

Logistics Strategy and Operations (retired)

Healthcare Analytics Strategy and Innovation (retired)

Supply Chain Strategy, Leadership and Governance (retired)


M.B.A., Management and Strategy Focus, Northwestern Kellogg Graduate School of Business

B.A., English Literature, University of Illinois

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Top Issues That I Help Clients Address

1How are leading IDNs and manufacturers transforming their Supply Chain?

2How do I align my supply chain strategy to my organization's top objectives?

3What are the healthcare supply chain metrics that matter to me?

4How are companies working to collaborate on healthcare supply chain issues?

5How do I elevate the importance of supply chain at my company or system?