Gartner Expert

Kyle Owen

Sr Specialist, Advisory

As a Senior Advisory Specialist within in Gartner's Financial Services practice, Kyle Owen works with business unit executives on financial services business leadership and strategy. He specializes in fintech strategy, channel strategy, customer experience, talent management, leadership and culture, and financial empowerment.

Previous experience

Prior to Gartner, he worked in sales, operations and project management within the financial services industry.

Professional background


Client Executive

Areas of coverage

Financial Services Business Leadership and Strategy


Albright College

Bachelors of Science, Business Administration & Finance

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Top Issues That I Help Clients Address

1What does the future of retail banking look like?

2How do we develop a fintech strategy?

3How do we retain and attract new talent?

4How do we optimize customer experience?

5How do we optimize channel strategy for the future?