Emerging technologies, a changing competitive landscape and an ongoing talent shortage are forcing business line and IT executives in financial services to explore new value propositions and business models. We provide banking, insurance and wealth management leaders with actionable insights, expert guidance and tools to enable faster, smarter decisions and stronger performance on their mission-critical priorities.
Digitalization has been a strategic imperative for financial services leaders for several years, but the onset of the COVID-19 pandemic accelerated both the necessity and value of technology in financial services.
The COVID-19 crisis poses significant challenges for executives seeking to acquire new customers. A dire economic outlook will undoubtedly result in lower volumes of new customers for the midterm. Yet a disrupted sales cycle has put pressure on financial service leaders to rethink their strategy around prospecting to assess just how effective their front line can be.