Gartner Expert

Pete Redshaw

VP Analyst

Pete Redshaw is an Analyst for the Banking team (Analysis and Evaluation) within Research and Advisory. He helps CIOs, Bank execs and Product Leaders in this industry with their strategic planning for banks. What kind of a bank should they be and what is their plan to get there? With that vision and destination in mind, they also need to progress effectively (which metrics and KPIs to use to measure performance), efficiently (cost optimization) and have a compelling value prop (innovation). So his principal coverage areas include: CEO survey, CIO survey, Future of Banking, KPIs & Econometrics, Cost Optimization, the annual "Eye on Innovation" awards and the Recession/Downturn work. He has also added recently some coverage of Banking Payments Fraud Detection (aka, Transaction Monitoring) - a very narrow niche in the world of fraud.

Previous experience

Mr. Redshaw joined Gartner in 2000. Before that he was a Finance/Business Consultant at Capgemini (IT Services), where he was involved in IT project work for numerous clients in the financial services sector. He worked in the IT industry for 16 years before joining Gartner. At CAP Scientific, Software Sciences and Capgemini, he worked on multiple IT projects and across all life cycle stages, from requirements and design to development, testing, implementation and operation.

Professional background


Principal Consultant

Software Sciences

Senior Programmer

CAP Scientific (acquired by Sema, then Atos)


Areas of coverage

Financial Services Digital Business Strategy and Innovation

Financial Services Technology Modernization and Transformation

Industry Markets and Technologies

Industry Product Planning and Strategy

Financial Services Business Leadership and Strategy


Postgraduate Certificate in Maths (Probability & Statistics)- ongoing

Postgraduate Certificate in Education, Physics, University of London

B.Sc., Physics, University of Manchester, Honours

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Top Issues That I Help Clients Address

1What FS CEOs and CIOs are Demanding and Planning

2Future of Banking

3KPIs and Econometrics for FS

4Banking Payments Fraud Detection (aka,Transaction Monitoring)