Gartner Expert

Stephen E. Smith

VP Analyst

Stephen Smith is a Vice President with Gartner in the CEO and Digital Business Leadership Research team. Mr. Smith covers digital business, the cross-industry impact of disruptive innovation, strategic planning and the blockchain for manufacturers. During his tenure with Gartner, he has led the Manufacturing, Life Sciences, Consumer Goods, Retail, Energy and Utilities, Media, Government and Education teams. He has also served as the Retail agenda manager, the cross-industry Key Initiative Leader and currently serves as the Executive Leadership, Digital Business Transformation Key Initiative Leader.

Previous experience

In addition to his 17.5 years with Gartner, Mr. Smith has more than 18 years of sales and marketing experience in the grocery retail, consumer products and advertising industries. Prior to joining Gartner, he was VP of marketing for The Stop & Shop Supermarket Co., a division of Ahold. Before that, he held senior marketing and sales management roles at The Quaker Oats Co., and was employed in advertising account management at William Esty Advertising.

Professional background

Ahold USA

VP, Marketing - The Stop & Shop Supermarket Co.

The Quaker Oats Co.

Director, Kids Ready-to-Eat Cereals

William Esty Advertising

Account Executive

Areas of coverage

Building and Expanding a Digital Business (retired)

CIO Leadership of Innovation, Disruptive Trends and Emerging Practices

Cross-Industry Innovation and Disruption (retired)

Driving Digital Business Transformation for Industry Leadership (retired)


M.B.A., Marketing, J.L. Kellogg Graduate School of Management at Northwestern University

B.A., Writing, Saint Lawrence University

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Top Issues That I Help Clients Address

1Identifying digital business transformation strategies

2Identifying and delivering technology-driven innovation in consumer goods

3Leveraging the Blockchain in manufacturing industries

4Driving value with innovation

5Leveraging Cross-industry digital strategies