Beyond the now-ubiquitous environmental, social and governance (ESG) report, organizations are publishing deeper dives into their water use, diversity in their workforce, labor practices in their supply chains and how they manage the personal data they collect. These disclosures have become critical building blocks of trust. And high brand trust leads to an 18% increase in loyalty and 40% brand preference from customers.
General counsel and other legal and compliance leaders should collaborate with the departments tasked with environmental and data management practices to get a handle on what the enterprise is making public now. Download this article to understand how executives have harnessed the new transparency to build trust.