... Access Insights Already a Gartner client? AI-driven transparency and automation will reshape contracts, pricing models, talent strategies, and vendor management. IT SPVM leaders need to build effective human-AI collaboration for AI and adopt advanced risk management practices to be trusted advisors. ...
Analyst(s): Ben Jepson | Justin Galentine | Jo Liversidge | DD Mishra | Ryuichi Tsuchiya | Jaswant Kalay | Dawn Singer
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... Access Insights Already a Gartner client? Rapidly evolving AI use cases, pricing models and ethical implications are creating severe new commercial risks. Sourcing, procurement and vendor management leaders must adapt to new pricing structures, strengthen contractual protection and create contingency ...
Analyst(s): Bill Ryan | Dawn Singer | Melanie Alexander | Jo Liversidge | James Chang | Yolanda Harris
... Gartner client? Today’s customers demand more than answers; they expect outcomes. Service and support leaders should adopt a value-centered service model to transform service into an organizational growth engine that unlocks retention, expansion and advocacy outcomes through the delivery of value to customers ...
Analyst(s): Daniel O'Sullivan | Jennifer MacIntosh | John Quaglietta
... constraints, there’s no one-size-fits-all solution. This research outlines several common audit department structures to help CAEs determine the best fit model for their teams. Gartner Research ...
... boosting productivity and accessibility, make it the frontrunner in enterprise video AI. Competitors can catch up with advancements in foundational AI models, extensive customization, and flexible platforms. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... will overwhelm data and analytics operations built by and for humans. D&A leaders must adapt their strategic vision, stakeholder objectives, operating models and technology architecture to meet machine demand for insights to enable an autonomous business transformation. Overview Strategic Planning Assumptions ...
... convergence of AI with business and technology demands (or better, mandates) primary attention to designing, enabling and governing intelligent business models. Overview Strategic Planning Assumption(s) Analysis A Look Back Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Gilbert van der Heiden | Andrei Razvan Sachelarescu | Marcus Blosch | Lucas Kobat | Philip Allega | Duncan Robson | Saul Brand
... Surging demand for compute, data, and models is driving high prices and margins, but rapid innovation and new supply threaten these gains. Product leaders should reinvest now to scale and diversify, preparing to compete on margin as early as 2029. Insights at a Glance Strategic Planning Assumptions ...
... interviews with D&A leaders illustrate practices for business-led, adaptive governance. D&A leaders must shift to rights-based governance, adopt hybrid models, and prioritize data quality transparency to empower users, drive accountability, and improve business outcomes. Overview Introduction Analysis Gartner ...
Analyst(s): Dalia Naguib | Alexandria Roberts | Nate Novosel | Cameron Roche