Client Story

Developing Supply Chain Functional Maturity

Read how Gartner helped a European government department develop a supply chain transformation strategy to help improve supply chain resilience amid ongoing disruption.

Mission-critical priority

A European government department turned to Gartner for help developing a supply chain transformation strategy to enable rapid response to external shock events; planning across the end-to-end supply chain; and efficient, reliable and sustainable operations. 

How Gartner helped

The client used the Gartner Supply Chain Maturity Model, an assessment of organizational alignment and off-the-shelf roadmaps for increasing functional maturity.

Business impact

The client established the organization’s maturity ambition for 2030, targeted investment, and launched action plans to increase organizational integration and collaboration.



Government Administration





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