Client Stories: Drive Supply Chain Technology Adoption

Following turnover on the supply chain management, planning and strategy leadership teams, a major CPG manufacturer was challenged to create visibility and drive collaboration across the end-to-end supply chain and articulate the business case for a new supply chain planning (SCP) system. The company turned to Gartner for support on executive learning & development and technology implementation.

Mission-critical priority

Following turnover on the supply chain management, planning and strategy leadership teams, a major CPG manufacturer was challenged to create visibility and drive collaboration across the end-to-end supply chain and articulate the business case for a new SCP system.

How Gartner helped

The client:

Attended our annual supply chain symposium where supply chain leaders participated in seminars on supply chain best practice, networked with peers and held consultative discussions with Gartner analysts.
Leveraged Gartner BuySmart™ to evaluate SCP technology providers, select the right vendor and conduct contract negotiations with confidence.
Utilized our new-to-role resources for guidance and coaching.

Business impact

With support from Gartner for Supply Chain, the client:

Aligned key metrics and goals to the technology implementation.
Drove urgency and value around the new SCP system across the supply chain organization.
Increased understanding among supply chain leaders of how their cross-functional partners in finance, procurement and product strategy work, what their priorities are, and how they intersect with supply chain.