Client Story

Revolutionizing the Supply Chain Mission Following Industry Shifts

Read how Gartner helped the Global Director of Supply Chain at an American oil & gas company build a new vision for the supply chain organization following the COVID-19 pandemic and major industry changes.

Mission-critical priority

The Global Director of Supply Chain at an oil & gas company turned to Gartner for help with strategy development following a series of major industry changes.

How Gartner helped

The client used end-to-end supply chain strategy cascade resources, a Gartner-led workshop, and maturity assessment to identify cross-functional capabilities and needs.

Business impact

The client delivered a one-page annual supply chain strategy, drove consensus across functions, secured buy-in, and accelerated timelines.



Oil & Gas



Over $10 billion



> 1,000

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