Healthcare Supply Chain Management

Create timely, data-driven and centralized decisions to manage disruption.

Improve patient outcomes and control costs

Healthcare is changing at an unprecedented pace, due to the impacts of technology, cost pressures and the growing influence of the patient. Organizations with leading supply chains realize there’s a need to adapt the current ways of working, and are devising and implementing new capabilities, such as digital technology and agility, that will prepare them for the future. Check out the Healthcare Supply Chain Top 25 for 2019 ranking and use some of the lessons from leading organizations to improve your operations. 

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    I must say it is refreshing to see Gartner thinking ahead to recovery.  Most are only thinking about the here and now, but Gartner is helping me think about what comes next as well.

    Healthcare Client

    Disruptions are on the rise for healthcare supply chain

    Business continuity is a growing issue for healthcare providers. Manufacturer consolidation as well as climate events and economic and political upheaval are disrupting healthcare supply chains at a greater rate than in the past. In addition, many integrated delivery networks (IDNs) continue to be reactive to back orders and recalls of essential medical products, rather than focusing on longer-term solutions that provide business continuity while maintaining profitability.

    The total supply chain cost to serve for a health system averages 37.3% of the total cost of patient care.
    More than three-quarters of healthcare supply chain reorganized their structure in the past three years.

    Healthcare supply chains must respond positively and proactively

    Threats and crises usually do not come with advance warnings. It is crucial to be resilient, with the ability to respond to change positively and proactively. In today’s environment with higher expectations of supply chain, healthcare providers must be ready to not only respond to change and challenges, but even anticipate them. Supply chain leaders at IDNs must employ preventive measures such as improved data analytics, external intelligence and supplier visibility to build a more resilient supply chain.

    More than three-quarters of healthcare supply chain reorganized their structure in the past three years.

    Supply chain healthcare insights you can use

    Gartner future work insights, advice, data and tools help supply chain leaders in healthcare to understand how disruptions will impact them and what they can do to prepare.

    Healthcare Supply Chainnovator Finalists 2020

    Supply chain leaders can improve patient care and reduce costs using lessons from our 2020 finalists: Cleveland Clinic, Rush University Medical Center and The University of Texas System.

    Dispatches From the Front: UC Davis Health

    In this audio, UC Davis Health’s Director of Supply Chain Management, Jita Buno, shares their unique experiences in response to COVID-19 with insights on its high level of surgical activity and nonacute care supply chain response.

    Innovation during the COVID-19 Healthcare Supply Chain Response

    In this blog, Eric O’Daffer, VP Analyst at Gartner, explains the need for innovation in the healthcare supply chain and highlights some of the submission themes for the 2020 Chainnovator Awards.

    Dispatches From the Front: Baylor Scott & White Health

    In this audio, Baylor Scott & White Health’s Pam Wiseman shares their experiences in response to COVID-19 with insights on analytics, her experiences at life science manufacturers and providers, and consolidated service centers.

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    Gartner Supply Chain Webinars

    Maximize productivity, minimize risk and enable innovation with insights and strategies delivered straight from our experts.

    Client Testimonial

    Discover supply chain best practices from your peers

    During this on-demand panel discussion, you’ll hear from supply chain leaders on how they are continuing to lead during times of disruption. 

    Watch “Panel Discussion: Lead Through Times of Disruption in Supply Chain” to hear:

    • Real-life examples of how companies leveraged Gartner insights and tools to navigate disruption
    • Supply chain innovation and agility during times of disruption
    • How to address your most pressing supply chain challenges

    Gartner supply chain experts

    Gartner’s supply chain experts include more than 100 people worldwide. Meet a few of our leaders.

    Andrew Knight
    Senior Director Analyst

    Eric O’Daffer
    VP Analyst

    Stephen Meyer
    Senior Director Analyst

    Mark Atwood
    Managing Vice President

    Gartner experts are trusted advisors for 2,500+ supply chain leaders and executives.

    Gartner helps organizations grow and maintain ownership of strategic initiatives. Make the right decisions with trusted insights and objective advice.