The Gartner Healthcare Supply Chain Top 25 is a renowned annual ranking of the world’s superior healthcare supply chains. Now in its 12th year, the Gartner Healthcare Supply Chain Top 25 identifies, celebrates and profiles examples of healthcare supply chain excellence.
Chief supply chain officers use this healthcare supply chain benchmarking and best-practice research in their efforts to:
Healthcare supply chains are under pressure to drive down costs because of digital business, shifting customer needs and new competition. But recent disruption – e.g., manufacturer consolidation, climate events, economic & political upheaval – makes achieving cost efficiency in the healthcare supply chain difficult. Disruption forces integrated delivery networks (IDNs) to be reactive to back orders and recalls of essential medical products. This increases the total healthcare supply chain cost to serve, which already averages 37.3% of the total cost of patient care. To succeed amid disruption, the healthcare supply chain must invest in longer-term solutions that provide business continuity while maintaining profitability.
Increasingly, the CEO relies on the chief supply chain officer to solve problems in the healthcare supply chain so that the IDN can focus on providing quality patient care at sustainable costs. The best chief supply chain officers are ready to not only respond to change, but anticipate it. To build resilience into the healthcare supply chain, employ preventive measures such as:
Gartner’s insights, advice, data and tools help chief supply chain officers build a resilient healthcare supply chain. Through resilience, you can improve patient outcomes and control healthcare supply chain costs.
About 25% of healthcare supply chain leaders don't have a strategic plan. Discover the 4 simple steps to enable strategic planning in the healthcare supply chain.
Supply chain leaders can use this research to learn the 10 must-have planning capabilities for pharmaceutical companies and the SCP solution functionalities required to meet these capabilities.
Best-practice case study in which a healthcare provider innovated on traditional supply chain strategies in order to dramatically improve health & medical costs and patient outcomes.
Listen to interviews with the supply chain leaders at Novant Health, Intermountain Healthcare and others for front-line insight & advice against future disruption to the healthcare supply chain.
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When a leading cancer center was given a mandate to create a business continuity plan (BCP) within a short time frame, the CSCO reached out to Gartner for support. Leveraging our tools and resources, the client was able to meet their objective within the required time frame saving up to $150,000 in consulting fees.
The talent shortage within healthcare supply chain is a major challenge: Underperforming salaries often drive workers to leave healthcare supply chain for opportunities in other departments, at other IDNs, at manufacturers or even within other industries. To sustain talent, it’s critical that you focus on delivering against major transformation goals.
According to Gartner research, leaders in healthcare supply chain focus on:
To build a patient-centric supply chain in today’s competitive healthcare landscape, supply chain leaders need to think about the intersection of cost, quality and clinical outcomes.
Focus more on the healthcare supply chain costs that you can trade off, balance and optimize in order to improve patient care. The best supply chain leaders are accelerating investments in people and processes to bolster clinical alignment, which involves listening to and collaborating with end users.
When that is achieved, the focus can shift to where and how to source products effectively and how to get products in the right place at the right time. Some healthcare organizations can have as many as seven different supply chains, including medical/surgical, medical devices, laboratory, pharmaceuticals, capital equipment, purchased services and food. Healthcare organizations need to think about product segmentation, as well as the who, what, when and where of the healthcare supply chain and how it impacts the delivery of care.
Leaders in the healthcare supply chain are effectively using microanalytics, data about individual procedures. First microanalytics are gathered and reviewed with end users – e.g., patient length of stay, how likely the patient is to return within 30 days of admittance. Then decisions are made that change the trajectory of patient outcomes and cost – e.g., quantity & cost of the product(s) needed in the procedure, cost to the entire enterprise. To fully embrace microanalytics, healthcare supply chain professionals must consider trade-offs related to value of service, capital intensity and total end-to-end costs.
Gartner’s supply chain experts include more than 100 people worldwide. Meet a few of our leaders who can help you provide build a resilient healthcare supply chain.
Healthcare Supply Chain Support
Gartner provides trusted insights and objective advice to help its 2,500+ supply chain leader clients accelerate supply chain performance. We can help you build a resilient healthcare supply chain.
