Hierarchy of Supply Chain Metrics

Benchmarking programs for the manufacturing, retail and IDN industries

Strengthening Supply Chain Performance Improvement Initiatives

Gartner Supply Chain Benchmarking enables you to identify interdependencies and appropriate trade-offs among key metrics.

Read the Strengthening Supply Chain Performance Improvement Initiatives research to learn how Gartner Supply Chain Benchmarking is different from similar services.

This research outlines how our 2,500+ supply chain leader clients use custom benchmark data & analysis to initiate and sustain performance improvement over time.

Download supply chain benchmarking research

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    Over 700+ participants across 9 manufacturing industries.

    Achieve Supply Chain Excellence Through Benchmarking

    Supply chain leaders are constantly making trade-off decisions to make the best use of constrained resources. However, to make the right trade-offs, you need to understand how various metrics interact. Benchmarking can reveal whether the current trade-offs are leaving process gaps that need to be addressed through specific initiatives leading to reduced end-to-end costs, improved efficiency and optimized asset utilization.

    Gartner's Hierarchy of Supply Chain Metrics Benchmarking will help supply chain leaders identify opportunities to improve end-to-end supply chain performance. Leverage our supply chain benchmarking program when building out your 2021 Supply Chain Strategic Plan

    Achieve Supply Chain Excellence Through Benchmarking

    Supply chain leaders are constantly making trade-off decisions to make the best use of constrained resources. However, to make the right trade-offs, you need to understand how various metrics interact. Benchmarking can reveal whether the current trade-offs are leaving process gaps that need to be addressed through specific initiatives leading to reduced end-to-end costs, improved efficiency and optimized asset utilization.

    Gartner's Hierarchy of Supply Chain Metrics Benchmarking will help supply chain leaders identify opportunities to improve end-to-end supply chain performance. Leverage our supply chain benchmarking program when building out your 2021 Supply Chain Strategic Plan

    Over 700+ participants across 9 manufacturing industries.

    Gartner’s Hierarchy of Supply Chain Metrics Benchmarking not only helped confirm what I already knew, but helped me uncover some blind spots I hadn’t considered.

    Vice President, Supply Chain Management

    Consumer Product Industry

    Supply chain benchmarking addresses top industry challenges

    Gartner’s Hierarchy of Supply Chain Metrics Benchmarking has long been regarded as the industry standard for end-to-end supply chain performance measurement. To participate and see how your supply chain metrics measure up, email our research team.

    Assess your supply chain health

    From your metrics, Gartner analysts identify key business issues and gaps, helping you understand supply chain performance versus management expectations.

    Compare your key metrics to peers

    See how you stack up against your peer group across key supply chain performance metrics in core processes. 

    Understand the interdependencies

    Unlike other methodologies that compare metrics in isolation, our benchmarking methodology examines the interdependencies between metrics to identify improvement opportunities and better business trade-offs.

    Experts: Supply Chain Benchmarking

    Gartner’s supply chain experts include more than 100 people worldwide. Meet a few of our leaders. 

    Kimberly Becker
    Senior Director Analyst
    Research & Advisory

    Michael Burkett
    Distinguished VP Analyst
    Research & Advisory

    Kimberly Ennis
    Program Manager
    Research & Advisory

    Paul Lord
    Senior Director Analyst
    Research & Advisory

    Stephen Meyer
    Senior Director Analyst
    Research & Advisory

    Thomas O'Connor
    Senior Director Analyst
    Research & Advisory

    Eric O'Daffer
    VP Analyst
    Research & Advisory

    KC Quah
    Senior Director Analyst
    Research & Advisory