Balance Cost and Customer Experience in Supply Chain Logistics

Enhance your strategies through logistics and supply chain management

Enhance your supply chain logistics capabilities

Customers are more connected, informed, mobile — and demanding — than ever before. To compete effectively, you need to enhance your supply chain logistics capabilities and extend your networks. We have the insights, advice and tools to help you get there.

63% of shippers are increasing use of outsourced logistics services while 28% of shippers are returning to insourced operations
The path to logistics excellence is partly defined by an organization’s current level of logistics maturity.

James Lisica

Director, Gartner Research & Advisory

How we address your top challenges

Supply chain leaders in logistics must design and manage a logistics organization that offers consistent and reliable delivery services, yet can adapt to provide segmented customer requirements. They must also maximize and innovate the performance of their logistics operations, while continuously improving operating efficiency. Gartner's research and advice helps logistics leaders address these challenges as they strive to build world-class, sustainable logistics organizations and capabilities.

Logistics Outsourcing Trends in 2020

Real-time operations technology, speed to market and end-to-end visibility are just a few of the reasons that executives will prioritize logistics outsourcing in 2020. 

How Logistics Leaders Can Thrive Despite Economic Uncertainty

While some organizations stand still in the face of economic uncertainty, successful organizations prepare to take calculated risks. Logistics leaders can use this research to prepare for technology disruptors, waste elimination and upskill their teams to navigate uncertainty and change.

Winning in the Turns: A Logistics Action Guide

Logistics leaders need a global strategy that is aligned and executed regionally and locally. Understanding your organization’s level of maturity will clarify the capabilities you have and those you need to support the business as it changes.

Questions about becoming a Gartner client?

Gartner Supply Chain Symposium/Xpo™

The World’s Most Important Gathering of CSCOs and Supply Chain Executives™

Turn your vision into action at Gartner Supply Chain Symposium/Xpo™ 2020, where chief supply chain officers (CSCOs) and their leadership teams gain a strategic view of the trends disrupting their business. Through collaboration with Gartner experts, thought leaders, industry peers and solution providers, you’ll explore new ways to approach your most critical challenges and achieve greater impact as a leader.

Before coming to this conference, I thought I would get information on how supply chains run in different companies. It exceeds my expectations on digitalization; what it means and how to get there. ...I gain a lot from this conference and am able to link up with like-minded peers.

James Chu

Avery Dennison

Gartner experts are trusted advisors for 2,500+ supply chain leaders and executives.

Gartner helps organizations grow and maintain ownership of strategic initiatives. Make the right decisions with our trusted insights and objective advice.