Balance Cost and Customer Experience in Supply Chain and Logistics

Enhance your strategies through logistics and supply chain management

Support an increasingly competitive marketplace

Customers are more connected, informed, mobile — and demanding — than ever before. To compete effectively, you need to enhance your logistics capabilities and extend your networks. We have the insights, advice and tools to help you get there.

The path to logistics excellence is partly defined by an organization’s current level of logistics maturity.

James Lisica

Director, Gartner Research & Advisory

How we address your top challenges

Supply chain leaders in logistics must design and manage a logistics organization that offers consistent and reliable delivery services, yet can adapt to provide segmented customer requirements. They must also maximize and innovate the performance of their logistics operations, while continuously improving operating efficiency. Gartner's research and advice helps logistics leaders address these challenges as they strive to build world-class, sustainable logistics organizations and capabilities.

Brexit: Logistics Leaders Face Complexity and Cost Implications

A Gartner survey found that 69% of European and 42% of North American risk, audit and compliance leaders say that Brexit uncertainty or conditions could have a moderate, major or worse effect on their company’s revenue. Gartner can help you prepare for change but retain perspective.

5 Stages of Logistics Maturity

Organizations often find it difficult to define what their journey to logistics excellence should look like. These five stages of maturity will help supply chain and logistics leaders set strategic goals that are appropriate to their organization’s maturity level.

Cost Optimization Playbook for Logistics and Fulfillment

Cost optimization requires a combination of both short-term operational improvements and longer-term transformational changes. Supply chain leaders in logistics and customer fulfillment can use the initiatives in this research to help achieve cost-optimized delivery of products and services.

Questions about becoming a Gartner client?

Gartner Supply Chain Symposium/Xpo™

The World’s Most Important Gathering of CSCOs and Supply Chain Executives

Turn your vision into action at Gartner Supply Chain Symposium/Xpo™ 2020, where chief supply chain officers (CSCOs) and their leadership teams gain a strategic view of the trends disrupting their business. Through collaboration with Gartner experts, thought leaders, industry peers and solution providers, you’ll explore new ways to approach your most critical challenges and achieve greater impact as a leader.

Before coming to this conference, I thought I would get information on how supply chains run in different companies. It exceeds my expectations on digitalization; what it means and how to get there. ...I gain a lot from this conference and am able to link up with like-minded peers.

James Chu

Avery Dennison

Gartner experts are trusted advisors for 2,500+ supply chain leaders and executives.

Gartner helps organizations grow and maintain ownership of strategic initiatives. Make the right decisions with our trusted insights and objective advice.