Maturity assessment is the first stage of engagement and change management in the pursuit of a complex transformational change effort. Gartner's Five-Stage Maturity Model for Logistics Excellence is used as a benchmark to evaluate the maturity of an organization's current-state logistics capabilties from the perspective of the internal stakeholders. The results allow supply chain leaders to establish a capability baseline for the logistics function, identify critical gaps, prioritize initiatives and design an effective development strategy.
Today's increasingly customer-centric economy requires integrated, value-added supply chain logistics capabilities to achieve competitive advantage. Gartner’s logistics research will help new supply chain leaders realize their goals with strategies, best operational practices and innovations.