Supply Chain Logistics: Balance Cost and Customer Experience

Enhance your supply chain logistics management strategies.

5 Misconceptions Associated With the Global Distribution of the COVID-19 Vaccine

While the massive distribution effort associated with getting the COVID-19 vaccine to the public should not be underestimated, some of the hurdles have been vastly exaggerated. 

Gartner interviewed several of the largest third-party logistics (3PL) players around the globe to determine potential capacity constraints and other challenges.

This research is intended to provide logistics leaders with clarity on how the vaccine distribution may impact operations. Separate fact from fiction and explore the 5 Misconceptions Associated With the Global Distribution of the COVID-19 Vaccine

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Understand the capacity contraints associated with the COVID-19 vaccine distribution.

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    The path to logistics excellence is partly defined by an organization’s current level of logistics maturity.

    James Lisica

    Director, Gartner Research & Advisory

    Enhance your supply chain logistics capabilities

    Customers are more connected, informed, mobile — and demanding — than ever before. To compete effectively, you need to enhance your supply chain logistics capabilities and extend your networks. We have the insights, advice and tools to help you get there.

    63% of shippers are increasing use of outsourced logistics services while 28% of shippers are returning to insourced operations

    Supply chain logistics insights you can use

    Supply chain logistics leaders must design and manage a logistics organization that offers consistent and reliable delivery services, yet can adapt to provide segmented customer requirements. They must also maximize and innovate the performance of their logistics operations, while continuously improving operating efficiency. Gartner’s research and advice helps supply chain logistics leaders address these challenges as they strive to build world-class, sustainable logistics organizations and capabilities.

    Use the Gartner Magic Quadrant for Logistics Insight Into a Post-COVID World

    Logistics service providers are constantly looking to differentiate their offering in the market with new services and/or the rebranding of their existing portfolio. This complimentary webinar looks at what logistics service providers must do to stand out in the new marketplace.

    How Logistics Leaders Can Thrive Despite Economic Uncertainty

    While some organizations stand still in the face of economic uncertainty, successful organizations prepare to take calculated risks. Supply chain logistics leaders can use this research to prepare for technology disruptors, waste elimination and upskill their teams to navigate uncertainty and change.

    A Logistics Action Guide to Staying Agile in the Turns

    Logistics leaders need a global strategy that is aligned and executed regionally and locally. Understanding your organization’s level of maturity will clarify the capabilities you have and those you need to support the business as it changes.

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    Resulted in savings of $2.1 million.
    Client Success Story

    Reducing 3PL contract renewal costs

    A large enterprise manufacturing firm’s contract with their third-party logistics (3PL) was coming to term. With Gartner’s support, the client was able to review their existing contract, the proposed renewal contract, and find efficiencies helping the client negotiate their renewal contract, which resulted in cost savings of $2.1 million.

    Supply chain logistics questions Gartner can help answer

    The supply chain of a business encompasses the businesses and manufacturers involved in developing and delivering its product to its retail or business dispatch facility. A key part of managing this process —often through multiple international or nationwide transportation steps — is logistics management. 

    Supply chain logistics management is more than just the management of the supply chain. It aligns the intricate functionality of transportation, shipping and receiving, import and export operations, warehousing, inventory management, product purchasing, production planning and customer service.

    Managing the supply chain is imperative to ensuring that your business operations run smoothly, from manufacturing all the way through to delivery at your retail outlet/business operations facility.

    Having a world-class supply chain management system is rapidly becoming the key differentiator factor between the success or failure of businesses. With so many variables at any given phase of the supply chain, logistics management must ensure the smooth and successful completion of each phase. 

    Besides the challenge of managing multiple moving parts, logistics management leaders have the challenge of making their processes more customer-centric to ensure the viability of their products. 

    Instability in global trade, trends toward localizing and personalizing logistics, the ongoing challenge of attracting and retaining the best logistics talent, and businesses not committing adequate budgets for expanding supply chain logistics are all contributing factors to the growing challenges being placed on the shoulders of logistics leaders.

    Organizations can optimize their logistics strategy in a number of ways: 

    • Focus on long-term business strategy: This includes campaigning or influencing investment decisions from the organization’s decision makers. 
    • Focus on value: How is your function delivering value to the organization? Communicate this clearly to C-suite executives and deliver demonstrable evidence where possible. 
    • Maintain and drive agility: Ensure your processes are adaptable to changing landscapes at all phases of the supply chain. Have priority lists of projects that need immediate attention and ensure that all functions of the supply chain are able to pivot when necessary. 
    • Hire disruptors: Talent is integral in supply chain management. Hiring out-of-the-box thinkers and those who are constantly looking for a better way of doing things is imperative to success.

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