Digital Supply Chain:
Six Strategic Actions

Design a successful digital supply chain strategy
to respond to your machine customers

Over the next 10 years, demand from machine customers will become increasingly relevant, generating more than 20% of revenue. To deal with automated buyers, the supply chain operating model must evolve to match the continued acceleration in machine ordering.

According to key findings from our latest survey:

  • CSCOs expect double-digit growth in demand from machine customers by 2030
  • Only 15% of supply chains are ready to respond to machine customer demand
  • More than 60% of supply chains are working on or planning to design their machine response strategy over the next three years

How are you planning to respond to machine customers? Do you have a digital supply chain strategy in place?

Download our latest report to uncover the six actions you can take to prepare your supply chain for machine customer demands.

Download Digital Supply Chain Guide

Prepare your supply chain for accelerating machine customer demand

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    Gartner support for supply chain digital transformation

    Digital is a key priority for most supply chain leaders, but most struggle to develop digital planning capabilities. Start by building a supply chain digital transformation roadmap that addresses both short-term improvements and a strategic long-term vision. Visit gartner.com to learn more about our support for supply chain digital transformation, proven to drive growth, mitigate risk, and optimize costs.