Over the next 10 years, demand from machine customers will become increasingly relevant, generating more than 20% of revenue. To deal with automated buyers, the supply chain operating model must evolve to match the continued acceleration in machine ordering.
According to key findings from our latest survey:
- CSCOs expect double-digit growth in demand from machine customers by 2030.
- Only 15% of supply chains are ready to respond to machine customer demand.
- More than 60% of supply chains are working on or planning to design their machine response strategy over the next three years.
How are you planning to respond to machine customers? Do you have a digital supply chain strategy in place?
Download our latest report to uncover the six actions you can take to prepare your supply chain for machine customer demands.