Last-mile delivery innovations designed for the retail customer are frequent and often make the news — either in response to customer expectations or for competitive advantage. Despite increasing expectations and promises, B2B organizations are struggling to maintain service at higher prices — and customers are noticing.
Customers are 21% more likely to repurchase if they’re satisfied with just the last-mile logistics. In today’s fast-paced world, B2B logistics must adapt to changing expectations in the market.
Is your last-mile delivery logistics strategy equipped to meet the evolving demands of modern customers?
Download the report to learn 3 logistics transformations that can revolutionize your last-mile delivery approach.