Chief Information Officer

Scaling AI‑Augmented Citizen Development by Redesigning the Technology Operating Model

AI empowers business builders — but at scale, risk grows. Learn how CIOs redesign operating models to govern and scale citizen development.

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Session 1

Scaling AI‑Augmented Citizen Development by Redesigning the Technology Operating Model

On-demand |
| 1 hour

  • How AI is reshaping citizen development and accelerating solution delivery

  • The guardrails CIOs must establish for security, compliance and data integrity

  • Operating models that align IT, business teams and AI copilots

  • Real‑world patterns for scaling adoption without overwhelming central IT


As AI‑powered tools put unprecedented capability into the hands of the business, CIOs face a pivotal challenge: how to scale citizen development without increasing risk, fragmentation or technical debt. In this webinar, we explore how leading IT organizations are enabling AI‑augmented citizen developers — business users empowered by copilots, low‑code platforms and generative AI — while maintaining enterprise‑grade governance, security and architectural integrity. 


You’ll learn practical strategies to move beyond isolated pilots and pockets of innovation toward a sustainable, scalable technology operating model. This session is designed for CIOs and senior IT leaders seeking to turn AI‑enabled citizen development into a trusted force multiplier rather than a new source of complexity.


Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.

Hosted by

Neal Solanki

Sr Director Analyst

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Mukul Saha

Sr Director Analyst

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