Great business leaders have clear and executable visions. The most successful ones are able to make their visions a reality. For identity and access management (IAM) leaders, this an everyday challenge as they are tasked with how to fund and find support for their IAM programs. But what if there were a simple answer to how IAM leaders can garner the organizational support necessary to influence change and improve the chances for success of their programs?
“ Developing a vision is the most significant step in building a successful IAM program”
“Leaders responsible for IAM must create a shared organizational vision establishing the scope, objectives and priorities for their IAM programs,” says Kevin Kampman, research director at Gartner. At the crux of this vision is the need to carefully engage stakeholders to ensure their wants and needs are sufficiently satisfied to bring the vision to fruition. Kampman shares five simple steps that IAM leaders follow to create a successful vision and subsequent IAM program that emphasizes stakeholder buy-in.
Step No. 1: Identify IAM program stakeholders
Begin by identifying key stakeholders who influence and benefit from the IAM program. This includes not only establishing common goals and trust, but also working through inevitable issues such as lack of recognition, lack of interest or conflicting needs.
Step No. 2: Seek out credible stakeholder representatives
Engage with stakeholders through representatives. “The goal is not to turn stakeholder representatives into IAM experts, but rather to help them demonstrate that the selected program scope and priorities are reasonable,” Kampman explains. These representatives will support the IAM program’s vision by providing insight to shape the program objectives and acting as surrogates of the IAM leader.