Analyst Profile

Mbula Schoen

Mbula Schoen

Director Analyst

14 years at Gartner ,  15 years industry experience

Roles and Responsibilities

Mbula Schoen is a Director Analyst in the Program and Portfolio Management (PPM) team. She tracks PPM software vendors and their products and is a lead author of the Critical Capabilities for PPM software products. Mbula Schoen's covers a broad spectrum of PPM topics including project prioritization, PMO formation and roadmap to PMO success and value delivery. Her research also extends to the organizational change management, culture and employee engagement that is related to technology deployments. Ms. Schoen brings more than 20 years of experience working with global companies in Asia, Eastern and Western Europe, and Africa. In addition to her work at Gartner, Ms. Schoen is a visiting professor at a Munich University, where she lectures in management information systems.


Previous Experience

Before joining Gartner, Ms. Schoen worked for Siemens Communications in Munich, Germany, as a market analyst and as an executive advisor for the American Chamber of Commerce (AmCham) in Shanghai, China.

Professional Background

AmCham (Shanghai, China), Executive Advisor, 3 years
Jamadavice (Sofia, Bulgaria), Sales & Marketing Executive, 1 year
Siemens (Munich,Germany), Market Analyst/Competitive Intelligence for Cordless Voice Products, 2 years

Industry Awards/Accolades

Gartner IT Symposium/Xpo Keynote Speaker, Cape Town, 2019
Gartner IT Symposium/Xpo Keynote Speaker, Orlando Fl, 2019
Gartner PPM Summit Chair, 2018
Gartner PPM Summit Chair, 2019
Outstanding Performance Analyst, 2019


B.A., Economics, University of Nairobi, Kenya
Chinese Mandarin, Fudan University, Shanghai, China
M.B.A., University of Applied Sciences, Munich, Germany
Master's degree in Sinology, Ludwig Maximilian University, Munich, Germany


Chinese - Mandarin

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