Gartner Expert

Prior to joining Gartner, Mr. Hetu's industry experience spans 28 years with leading retailers and manufacturers such as Macy's, VF Corp. and Kmart, as well as retail dot-com organizations in senior merchandising positions. As VP of Vendor Collaboration for Macy's, he was directly responsible for building stronger business relationships with key brands through use of technology and business process improvement focused on the areas of assortment management, replenishment, business intelligence and vendor performance scorecards. Previous experience includes extensive replenishment, planning and store management positions within Macy's and Kmart; general merchandise director for a dot-com company; as well as retail support and vendor-managed inventory with two major manufacturers.

Macy's Merchandising Group, VP - Vendor Collaboration, Replenishment & Size Analysis, 6 years

Pillowtex Corp., VP - Performance Improvement, 6 years

VF Corp., Retail Floor Space Management Team, 2 years