Analyst Profile

Shayne Jackson

Shayne Jackson

Sr Director Analyst

2 years at Gartner ,  25 years industry experience

Roles and Responsibilities

Shayne Jackson covers Sales Enablement for the Sales and Service Practice. Mr. Jackson advises and produces research for Chief Sales Officers and Sales Enablement Leaders on topics involving Sales Enablement. His extensive global experience leverages a programmatic approach to training, content and tools that elevate sales teams' effectiveness. His specialties include: -Sales new hire training and onboarding -New product introduction for sales teams -Continuous learning programs that elevate sales skills and knowledge -Channel partner programs and enablement -Communicating to sales teams He has over 25 years of global experience. Before joining Gartner, he established and led sales enablement functions, managed channel partners and supported sales teams EMC (now Dell Technologies), SimpliVity (acquired by HPE) and Applause.


Previous Experience

At Applause, Mr. Jackson established and ran a global Sales Enablement function that included the following programs: Multiweek sales onboarding program and certification Quarterly training Knowledge reinforcement Sales Kickoff Rollout of sales methodology

Professional Background

Applause, Senior Director of Sales Enablement, 2 years
EMC Corporation (acquired by Dell Technologies), Director of Sales Enablement, Global Financial Services, 20 years
SimpliVity (acquired by HPE), Director of Sales Enablement, 2 years


B.A., Psychology, Boston College, Boston, Massachusetts
Information Technology and Management, Worcester, Massachusetts
M.B.A., Business Administration, Clark University



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