Corrections 2020

A listing of corrections, errors and omissions.


Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.

26 February 2020
"Tech CEOs Must Align Corporate Development Activities Through Prioritized Initiatives, Milestones and Triggers to Maximize Success" (G00466253) has been updated. We have revised the text in Figure 1 for clarity. An updated version of this document is now available on gartner.com.

25 February 2020
"Practical Privacy — Discovery Automation of Privacy Risk” (G00376386) has been republished to correct the Analysis section. Under the subheading “API-Driven Discovery/Application-Aware Discovery,” we corrected the use of the phrase "(focused on Salesforce)" to read “Representative vendors include DataGrail, Odaseva (focused on Salesforce) and Truyo.” An updated version of this document is now available on gartner.com.

20 February 2020
“How Product Managers Can Win Vertical Clients by Focusing on Clients’ Business Outcomes" (G00464118) has been republished to update Table 1 and expand the examples for 4Paradigm and Netis. An updated version of this document is now available on gartner.com

19 February 2020
“Select the Right Strategy for Securing Web Access” (G00464909) has been republished to correct the Analysis section. Under the subheading “Select Alternative Solutions When Protection Is Adequate,” we changed the term “transparent bridge proxy” to “Layer 2 Ethernet bridge” to more accurately reflect the SWG architecture of the vendors ContentKeeper and Barracuda. An updated version of this document is now available on gartner.com.

17 February 2020
"Forecast: Public Cloud Services, Worldwide, 2011-2017, 2Q13 Update" (G00248728) has been updated to correct a typo in Table 1. An updated version of this document is now available on gartner.com.

"Using Kubernetes to Orchestrate Container-Based Cloud and Microservices Applications" (G00451137) has been republished to correct information in the Key Findings and Recommendations sections, the Weaknesses section, and Figure 9. An updated version
of this document is now available on gartner.com.

14 February, 2020
"Ignition Guide to Mapping B2B Customers’ Buying Journey" (G00705738) has been updated to add a downloadable .zip file. An updated version of this document is now available on gartner.com.

6 February 2020
“Tool: ROI Calculator for Service and Support Initiatives” (G00718074) has been republished to update the tool to reflect the different currencies users are working in. An updated version is now available on gartner.com.

5 February 2020
"Market Share Analysis: Top 10 Semiconductor Chip Buyers, Worldwide, 2019 (Preliminary)" (G00465606) has been republished to show that the fifth column of Table 1 represents growth from 2018 to 2019. In addition, the Huawei section was corrected to show that Huawei decreased its semiconductor spending by 1.8% through 2019.  The corrected report is now available on gartner.com.

“Case Study: CEO-Leader Portal (Lendlease)” (G00717232) was republished 5 February 2020. The downloadable attachment was removed as it was outdated content. The updated document is now available on gartner.com.

4 February 2020
“Implement the ‘Spotify Model’ as a Full Operating Model and Cultural Transformation — or Risk Career Failure” (G00464139) has been republished to update the names of Spotify’s core values in the sentence introducing Figure 8 and in Figure 8 itself. The revised version of this document is now available to view on gartner.com.

3 February 2020
“Scenarios for Enterprise Infrastructure Hardware Market 2019” (G00715814) has been updated to correct the names and associated revenue of select integrated system vendors. An updated version of the document is now available on gartner.com.

29 January 2020
“Competitive Landscape: App Marketplaces in the Print Market” (G00389024) has been republished to add some additional information to Table 1 and make some revisions to one of the competitive profiles (specifically Xerox). An updated version of the document is now available on Gartner.com.

28 January 2020
"How HCM Technologies Can Scale Inclusion in the Workplace" (G00466196) has been republished to update the first two recommendations in the Executive Summary for increased clarity. An updated version of this document is now available on gartner.com.

27 January 2020
“Select the Right Strategy for Securing Web Access” (G00464909) has been republished to correct the Analysis section. Under the heading “DNS Redirection,” we changed the vendor Mimecast’s solution name to “Web Security.” An updated version of this document is now available on gartner.com.

"Competitive Landscape: Data Center Networking Semiconductors" (G00451121) has been republished to correct the section on Mellanox to show that the NVIDIA acquisition had not been completed as of the publication date.  The corrected report is now available on gartner.com.

23 January 2020
Gartner has republished a number of documents to correct the name of the vendor Indra (Minsait). The amended documents are:

In Market Guide for Advanced Distribution Management Systems (G00389059), we amended the vendor name Indra (Minsait ACS) and we changed the vendor’s product name to “Onesait Utilities Grid.” Updated versions of these document are now available on gartner.com.

22 January 2020
"A Banker’s Guide to Core Banking Solutions for North America" (G00356020) has been republished to update information about Fiserv’s products in the company profile and in Table 1. An updated version of this document is available on gartner.com.

17 January 2020
“Programmable Infrastructure Is Foundational to Infrastructure-Led Disruption” (G00388768) has been republished to correct two labels in Figure 3 in the Analysis section. We changed “Value creation and platform layer” to “Value creation and product layer,” and we changed “Partial Stack Automation” to “DevOps Teams.” An updated version of this document is now available on gartner.com.

The title of “Supporting Business Analytics When Your ERP Is a Spider’s Web of Data Sources (G00386676) has been updated to “The Top 6 Best Practices for Mastering Your ERP Data,” which better reflects the content and is more searchable for our clients.

“Market Share Analysis: Data Center Hardware Integrated Systems, Worldwide, 3Q19” (G00389037) has been updated to correct the name of HCIS vendor XSKY with SmartX throughout the document. An updated version of this document is now available on gartner.com.

15 January 2020
“Forecast Analysis: Servers, Worldwide” (G00465042) has been revised. In Table 2, the totals have been revised for end-user spending (current) for 2019 through 2023, and the percentages have been revised for end-user spending (current) for 2019 through 2022. An updated version of the document is now available on gartner.com.

14 January 2020
“Market Trends: The Multidimensional Evolution of Platform as a Service to Enable Business Agility" (G00293344) has been republished to classify Workato as an integration platform as a service (iPaaS) vendor.

“Market Guide for Salesforce Service Providers”
(G00465290) has been republished to correct a service provider name in the Representative Vendors section. In Table 2, we changed the name Inspark Teaching Network to the correct name and hyperlink “INSPARK.” The updated document is now available on Gartner.com.

“Employ Digital Technology to Enable a Circular Economy” (G00450949) has been updated to correct the percent of respondents from 19 to 49 for Hi Tech within the next two years in Figure 1. The updated document is now available on Gartner.com.

“Magic Quadrant for Network Performance Monitoring and Diagnostics” (G00354365) has been republished to correct the name of the vendor NETIS in the Honorable Mentions section. An updated version of this document is now available on gartner.com.

“Magic Quadrant for Indoor Location Services, Global” (G00385050) has been republished to correct the Zebra Technologies profile in the Vendor Strengths and Cautions section. In the first paragraph, we clarified the vendor’s portfolio of frontline worker solutions and amended its areas of focus. In the second paragraph, we corrected the name of the Zebra Data Services product line. An updated version of this document is now available on gartner.com.

13 January 2020
“Market Guide for Account-Based Marketing Platforms” (G00381412) has been updated. “Top Three Use Cases Served” was revised and expanded to include the top three use cases for each vendor.

On 19 December 2019, the document was also updated. The vendor name “Lattice” was updated to “Dun & Bradstreet,” which acquired Lattice, in the tables and Vendor Profiles section.

At that time, the Vendor Profiles section text was added in the Terminus’ profile to note that Terminus also serves scaled small and midsize companies looking to run ABM programs.

The corrected document is now available on Gartner.com.

10 January 2020
“The Forecast IoT Enterprise Robots by Use Case, Worldwide, 2018-2028” has been republished to correct the order of the region labels in Table 1-4 and to update the total in Table 1-3. The updated version of this document is now available on gartner.com.

9 January 2020
"Toolkit: Tech CEOs Should Assess Customer Acquisition Cost, Churn and Lifetime Value to Improve Business Performance" (G00376327) has been updated. We have republished it to fix some calculation and formula errors in the Excel files. An updated version is now available on gartner.com.

"Market Guide for Endpoint Detection and Response Solutions” (G00380177) has been republished to correct a product name in the Representative Vendors section. In Table 5, we changed the product name for the vendor F-Secure to “F-Secure Rapid Detection & Response,” and we revised the associated hyperlink.An updated version of this document is now available on gartner.com.

3 January 2020
"Market Guide for Endpoint Detection and Response Solutions” (G00380177) has been republished to correct two vendor product names in the Representative Vendors section. In Table 2, we changed the product name for Cybereason to “Cybereason Defense Platform.” In Table 8, we changed the product name for Kaspersky to “Kaspersky Endpoint Detection and Response (EDR)” and we revised the associated hyperlink. An updated version of this document is now available on gartner.com.