Corrections 2023

A listing of corrections, errors and omissions.

Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.

24 January 2023
Quick Answer: Should You Bundle UCaaS and CCaaS or Keep Them Separate? (G00778489). The list of UCaaS vendors offering self-developed CCaaS solutions was updated to include Cisco.”

20 January 2023
Gartner Peer Insights ‘Lessons Learned: Implementing Warehouse Management Systems (G00764011) has been republished to fix a figure and also number issues in the demographics table. An updated version of this document is now available on Gartner.com.

19 January 2023
Cool Vendors in AI Core Technologies (G00776792) has been republished. The vendor profile for causaLens was updated to provide the correct name for the company’s causal AI platform and to more accurately describe the platform’s capabilities. The revised document is now available on gartner.com.

Best Practices for Developing Privacy Training and Communication in a Hybrid Work Environment (G00756265) has been republished. Inaccurate information regarding Dell’s practice has been corrected. An updated version of this document is now available on gartner.com.

Gartner Future Directions 2023: The Age of Disruptions — By Gartner Futures Lab (G00780939) has been temporarily retracted to make updates to the text. We will republish the document when complete.

17 January 2023
Market Guide for Revenue Intelligence Platforms (G00761411) has been republished. Table 2, showing the representative vendors, has been corrected to reflect that Gong’s product name is simply “Gong.”

Market Guide for AI Trust, Risk and Security Management (G00758388) has been republished to amend the name of the vendor One Data and its product in Table 3 (Representative ModelOps vendors). An updated version of this document is now available on gartner.com.

13 January 2023
Market Guide for Retail Distributed Order Management Systems (G00746392) has been republished. Kibo’s vendor profile has been updated to more accurately reflect its offering and new clients. Proximis headquarters has been corrected to London, England, and its Table 4 hyperlink has been updated. An updated version of this document is now available on gartner.com.

Improving Gender Parity in Logistics (G00778289) has been revised to remove “WeGO” from the description of the HPE program and from Figure 4. An updated version of this document is now available on gartner.com.

12 January 2023
Case Study: Using Continuous Threat Exposure Management to Address Zero-Day Vulnerabilities (G00776807) has been retracted as it was published without the organization’s approval.

Improving Gender Parity in Logistics (G00778289) has been revised to replace Figure 4 with the proper content. An updated version of this document is now available on gartner.com.

Basic Auditing Principles Online Training Course (G00711344) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

Gartner Courses (G00726002) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

10 January 2023
IT Score for Software Engineering Leaders  (G00757386) has been retired.  Please reach out to your Gartner service or sales partner for more information.

9 January 2023
Tool: IAM Professional Services Listing (G00765972) has been has been updated to more accurately reflect changes to vendor partnerships, operating regions and names. An updated version of this document is now available on gartner.com.

2022 Audit Plan Hot Spots Interactive Tool (G00759346) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

4 January 2023
Digital IQ Outlook: Pharma Rx 2022 (G00775887) has been revised to update citations in Figures 6 and 12, Key Findings, and Evidence – adding the 2021 Gartner Consumer Priorities Survey and the Gartner Consumer Community. The revised document is now available on gartner.com.

3 January 2023
How Tech CEOs Can Overcome the Challenges of Credit-Based Pricing Strategies (G00771442) has been republished to correct the Year 2b data in Figure 3. The exchange rate of currency to credits for Year 2b is $125. An updated version of the document is now available on gartner.com.

Emerging Tech Impact Radar: Security (G00766277) has been updated. In the listing of sample vendors participating in the market for cyber-physical system security systems, we have corrected a vendor name to “Verve Industrial.” An updated version of this document is now available on gartner.com.