Client Story: Preparing for the Future

Deploying new AI strategies that deliver more than savings

The company

Large Professional Services Organization

Function

Information Technology


Size

$369M+ revenue


The challenges

  • Creating a transformation agenda aligned to client’s 2030 goals
  • Enabling AI adoption and skills for a multinational workforce
  • Optimizing vendor contracts to ensure maximum value
  • Fostering innovation across the firm

The results

  • Helped client implement frameworks and guidelines to develop digital and align transformation strategy
  • Adopted Gartner AI Strategy Framework and other resources to train and upskill its workforce
  • Reviewed client’s digital contracts and helped negotiate better terms.
  • Accelerated project timelines and improved outcomes

The impact

$11M

savings from digital transformation efforts

2,200+

employees trained using Gartner AI frameworks to enable automation

33+

locations supported throughout client engagement

The Gartner difference

How this client leveraged Gartner to achieve success

Gartner helped the client accelerate digital transformation and AI strategy execution through workforce upskilling and vendor contract optimization, positioning the firm for stronger innovation, productivity and cost savings.

  • Gartner Proposal Reviews helped client negotiate better digital contract terms.
  • Total savings through digital transformation effort saved over $11M AUD.
  • Gartner resources and guidance accelerated project timelines and outcomes.

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