Gartner Insights Abstract

AIによるビジネスモデル・イノベーションで、日本企業のビジネス成長を促進する

Published: 25 June 2024

Summary

ほとんどの日本企業のエグゼクティブ・リーダーは、生成AIがビジネスモデルのデザインにもたらす影響によってビジネス成長が加速することを期待しているが、世界の他の国のリーダーは、オペレーション改善とプロダクト・ポートフォリオ開発に生成AIの導入を集中させている。日本のエグゼクティブ・リーダーは、本リサーチノートを活用して、成長イニシアティブのベンチマーク評価を実施することができる。

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要約

主要な所見
  • 平均的に見て、日本企業が自社の成長を促すために新規テクノロジに割り当てる運営支出の割合は、世界の他の国における低成長企業よりも少ない。

  • 日本企業は、ビジネスモデルのリデザインと改善のために生成AIに賭けているが、世界の他の国の企業は、オペレーション改善とプロダクト・ポートフォリオ開発に生成AIの導入を集中させている

  • 日本企業の中央IT部門は、世界の他の国の同部門と比べ、成長を促すための高度なデジタル能力の開発に関して主要な役割を担っている傾向が、若干低い。

推奨事項

日本企業のエグゼクティブ・リーダーは、自社の成長を加速させるために以下を行う。

  • 市場において競争力の高いポジションを維持および発展させるために、生成AIのような高度なテクノロジへの投資および導入に関して、「信念」に基づく投資、あるいは戦略的な賭けをすることで、テクノロジを活用する。

  • ビジネスモデルのリデザインリエンジニアリングを実行するために、イノベーション能力を成熟させることで、ビジネス成果を改善する。

  • ビジネスモデルのリデザインとリエンジニアリングを、フランチャイズ化または共同オーナーシップ化 (共同リード、共同デリバリ、共同ガバナンス) することによって、ビジネスとITの間に、信頼で結ばれたパートナーシップを構築する。

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