Published: 26 June 2024
软件工程领导者及其团队应与产品经理密切合作，以提高软件构建和交付的质量、效率和安全性。其工作重点应是业务论证、产品管理协作、交付流程、用户体验设计和共享资产。
倘若软件工程团队与产品团队之间关系不够融洽，会导致时间和精力的浪费，并难以理解客户的真正需求。
负责交付数字产品的各个团队，在打造用户体验时，往往并未采用以用户为中心的设计流程或得到用户体验设计专业人员的支持。这会导致用户参与度或生产效率低下，影响业务成果。
许多团队都使用临时性流程与工具勉强应对，而共享组件和应用编程接口（API）的缺位导致开发人员的认知负载加重，以及不一致和重复性工作。
为构建和交付负责新数字产品以推动业务成果，软件工程领导者应：
推动软件工程团队掌握强大的业务沟通技能，使其能进行令人信服的业务论证以获得资金支持，并且与产品团队展开密切合作。
采用以用户为中心的成熟设计方法，聘用专业人才（包括研究人员、设计师和文案作者），优化产品的用户体验。
打造自动化的软件交付流程，实施识别、构建和使用可复用服务的战略流程，以便改进交付并减少浪费。
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