Published: 19 July 2024
企业应用领导者需要解决软件即服务（SaaS）企业应用实施涉及的复杂问题，并清晰掌握更新周期；可以借助本文档所提供的建议和策略降低风险、优化实施过程并实现价值最大化。
软件即服务（SaaS）企业应用的更新由供应商控制和推动。由于在实施过程中可能会有多次更新，企业应用在项目启动时和真正投入使用时的功能可能会有所不同。
在应用实施过程中，企业机构可能可以推迟某些更新。然而，他们并不能“完全”无视这些要求，如果不及时和正确地解决掉这些问题，就有可能在项目期间产生意想不到的成本和延误。
部分供应商会定义每次更新的“影响类别”（从“中断性”到“无影响”），以帮助企业机构加深了解。但事实上，每次更新对SaaS企业应用的具体影响主要取决于企业机构的业务流程和架构设计，因此需要重新予以评估。
与实施合作伙伴保持联系，确保在SaaS定期更新的评估和采用工作中得到知识传授，并深入了解供应商的解决方案路线图，以限制遭遇监督外变更的风险。
在项目计划中纳入供应商版本更新窗口，为每个已知版本分配额外的时间进行评估、重新设计和重新测试，以保障项目不会逾期。
创建版本管理的流程和角色并积极参与其中工作，控制实施期间的更新评估和发布活动。
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