Gartner Expert

Christopher Long

Director Analyst

I am a Director Analyst with the Data Management team, lead by Jason Lewis. Current areas of focus are Business Intelligence, Data Analytics, Analytic governance, Sematic layers.

Previously, as the Global Head of Business Intelligence at ERM I was responsible for the data solutions architecture, management and integration for the BI & analytics platform. Within this role, I both developed and oversaw the development of various analytical models based in Microsoft SSAS and Power BI. I worked with directly with organization executives to identify and implement data integration and analytical solutions to build a more data driven culture within the business.

In addition to building the BI function in ERM, I was a core member of the teams that selected and implemented core enterprise systems, including Salesforce (CRM), Workday (HRIS), and BST Enterprise (ERP & financial management). Other significant activities included leading internal application development on all enterprise integrated solutions.

Previous experience

As the lead of Data Management & Business Intelligence, responsible for the data systems' architecture, design and development. This also includes system data integration across all enterprise systems, including Salesforce (CRM), Workday (HRIS), BST Enterprise (ERP) and numerous custom data solutions.

Have led the migration of the entire data warehousing environment from on-premise SQL to Azure and the implementation of Power BI as the core of the Business Intelligence platform.

In this role, overseen the implementation of the Microsoft Power Platform. Manage the architecture, usage and development across the platform including Power BI, Power Automate and Power Apps. This includes now acting as a subject matter expert (globally) for SQL, DAX, and Power Query (M).

Professional background

Environmental Resources Management (ERM)

Global Head of Business Intelligence

Areas of coverage

Analytics and Artificial Intelligence for Technical Professionals

Data Management Solutions for Technical Professionals


Master of Business Intelligence, St. Joseph's University

Bachelor's degree Finance and Accounting, West Chester University

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Top Issues That I Help Clients Address

1Business intelligence

2Self-service Analytics

3Analytics Governance

4Semantic Layers / Metrics Stores / Headless BI