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Gartner Expert
Jennifer J. Gaia
Director Analyst
As Director of HR Advisory at Gartner, I engage senior-level executives to address their most pressing talent acquisition and internal mobility challenges. My role centers on diagnosing organizational needs and providing actionable insights grounded in Gartner’s research. I deliver insights through 1:1 client discussion, live and virtual multi-client events, onsite workshops, and peer networking forums. My expertise spans across transforming recruiting org structure and operating models, internal recruiting, onboarding, employer branding, candidate assessment, and candidate experience trends. My approach is data-driven, approachable, and focused on enabling organizations to attract, develop, and retain top talent in a competitive landscape.
Previous experience
My career in talent acquisition and talent mobility spans leadership and hands-on roles at Gartner, Citigroup, Helios, and Bisk Education. I have directly managed, mentored, and provided strategic direction to international recruitment teams. I have also led full-cycle executive searches for corporate services roles across North America and EMEA. In prior roles, I partnered with executive stakeholders across Corporate Services—including IT, Finance, and Legal—to drive recruitment capacity alignment, req management, global process consistency, and create early career hiring programs. My background also includes supporting talent mobility and career management initiatives, mentoring junior staff, and driving inclusion as a regional leader for employee resource groups.
Professional background
Gartner, Recruiting Manager, 7 years
Areas of coverage
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Talent Acquisition for HR Professionals
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Talent Acquisition
Education
I have a Bachelor's degree in Organizational Communication from the University of South Florida. I also have professional certifications from Villanova and Cornell University in HR Management and Strategic HR Leadership.
Top Issues That I Help Clients Address
Recruiting function efficiency and effectiveness
Recruiting strategy and KPIs
Internal Recruiting, Talent Mobility & Career Initiatives
Hiring assessments and Quality of Hire
Early career talent attraction