Gartner Information Technology Expert

Lane Severson

Sr Director Analyst

Lane Severson is a Senior Research Director within the Digital Workplace, Content and Insights group. Mr. Severson is an expert on content services platforms, content collaboration platforms, and customer communication management. He draws on over a decade of experience building digital transformation strategies for clients in a variety of industries including banking, life sciences, energy, and utilities. He strives to deliver value for technology leaders by clearly articulating the pragmatic challenges of leading digital workplace initiatives and providing strategic advice grounded in real world experience. Mr. Severson has helped organizations capture the value of their transformational initiative by advising critical technology decisions, identifying risks to strategic initiatives, and providing guidance for unexpected challenges.

Previous experience

Prior to joining Gartner, Mr. Severson was an executive sponsor for Fortune 500 accounts at Doculabs. His was responsible for providing executive guidance on transformational initiatives by overseeing the development of strategy deliverables, business cases, program governance and technology selection. This experience covered a broad range of digitization capabilities including:

- Implementation or rationalization of enterprise content management (ECM) or customer communication management systems

- Redesigning information governance processes

- Building content taxonomy

- Optimizing collaboration systems

- Advising on security, privacy, and records management concerns.

This included managing teams of consultants to build deliverables for executive and technical audiences, presenting to executive stakeholders, and acting as a client liaison to technical and implementation partners.

Professional background

Doculabs

Partner

Innosource

Business Analyst

Mobius Management Systems

Business Analyst

Areas of coverage

Digital Workplace Program

Digital Workplace Applications

Education

M.A. in Theology from Wheaton College

B.A. in History from Judson College (IL)

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Top Issues That I Help Clients Address

1Digital Workplace Applications

2Content Services Challenges

3Customer Communication Management

4Content Collaboration

5Content Analytics and Sensitive Content Identification

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