Gartner Expert

Nicole Paripurana

Sr Principal Analyst

As a Senior Principal Analyst for HR Operations, I specialize within the HR Shared Services models across several organizations with practitioner experience within Technology industries as well as Manufacturing industries.

Historical companies worked for are Groupon, CareerBuilder, Dyson, & Kennametal (manufacturing). I have my Senior Professional Human Resources (SPHR) certification and have worked and collaborated with COEs for communication and change management initiatives as a people-manager and can focus on both 'big-picture' ideas as well as granular and tactical detail.

I can advise on both HR Operational expertise for clients in that space and/or to Leadership/COE Managers on benefits that HR Shared Services can bring to their organizations.

Previous experience

Operational Efficiency! Learned, taught, executed faster and more efficient administrative and strategical operations of teams to benefit overall HR Organization, COEs, and Manager/Employee experience.

Professional background

Dyson, Inc

HR Operations & Payroll Manager - Americas

Kennametal, Inc

Senior HR Analyst, Americas HR Shared Services

Groupon, Inc.

HR Operations Team Lead

Areas of coverage

Service and Support Talent and Operations

HR Function Strategy and Management

Employee Experience Resources for HR Professionals

Organization Design and Change Management Resources for HR Professionals

Service and Support Channel Strategy and Execution


Bachelor of Business Administration: Major in Advertising & Promotions; Minor in Business Administration from Western Michigan University (Kalamazoo, MI)

Read More Read Less

Top Issues That I Help Clients Address

1Operational Efficiency through HR Shared Services

2Roadmap of Focus Areas for HR Shared Services Teams

3Maturity and Evolution of HR Shared Services for Organizations

4Business Process Outsourcing (BPO) & Recruiting Process Outsourcing (RPO)

Latest research and insights