Automation is a key tool for improving operational efficiency and customer experience, but 46% of employees who’ve used automation say it’s a threat to their job. The implementation of automation processes does not have to be adversarial.

Download this research to learn how to: 

  • Implement feedback from employees who will be impacted by automation initiatives.
  • Consult employees who will be impacted by automation projects.
  • Give employees the opportunity to improve the efficiency of operations through automation.