Key Takeaways

• “CIOs and IT executives should focus on digital investments that deliver repeatable financial and performance results in an efficient and responsible way.This is what Gartner calls IT for sustainable growth.”    

• “CIOs can use IT for sustainable growth by focusing on three strategies – revolutionary work, responsible investment and resilient cybersecurity.” 

• “Revolutionize work and deliver business results by creating a tech-enabled brand, eliminating work friction and adding AI augmentation by experimenting with the highly-hyped.”

• “Responsibly invest in technologies that will give you a “two for one” return on financial and environmental sustainability.”

• “Resilient cybersecurity will deliver competitive advantage for you in the long term. Treat security as a business risk, benchmark the right security metrics and agree on the right level of protection for your organization.” 

Learn more in the Gartner press release “Gartner Says Organizations Should Use IT for Sustainable Growth In Turbulent Times.”

Key Takeaways

• “The Gartner Top Strategic Technology Trends for 2023 span three core themes: optimize operational sustainability, scale productivity and customer value and pioneer productizing individualism”   
  

• Sustainability: To enhance sustainability, organizations need a new sustainable technology framework that increases the energy and material efficiency of IT services, enables enterprise sustainability through technologies like traceability, analytics, renewable energy and others.

• Superapps: A superapp combines the features of an app, a platform and an ecosystem in one application. It not only has its own set of functionalities, but it also provides a platform for third parties to develop and publish their own mini-apps on. By 2027, Gartner predicts that more than 50% of the global population will be daily active users of multiple superapps.

• AI Trust, Risk and Security Management: Organizations that spend time and resources now on managing AI trust, risk, and security will see better outcomes in terms of AI adoption, achieved business goals and both internal and external user acceptance.

• Industry Cloud Platforms: Industry cloud platforms provide a portfolio of capabilities spanning SaaS, PaaS and IaaS, providing industry-specific sets of modular capabilities, to support // specific industry business use cases. 

• Wireless Value Realization: As enterprises scale digital, they will require a spectrum of wireless solutions to cater for all environments, from Wifi in the office, through services for mobile devices, to low-power services and even radio connectivity. Gartner predicts that by 2025, 60% of enterprises will be using five or more wireless technologies simultaneously.   

  Learn about five more strategic trends and additional details on each one in the Gartner press release  “Gartner Identifies the Top 10 Strategic Technology Trends for 2023.”
  

Key Takeaways

• Through 2027, fully virtual workspaces will account for 30% of the investment growth by enterprises in metaverse technologies and will “reimagine” the office experience. “If the investments in the metaverse go heavily toward reimagining the work experience, then we can change what it means to collaborate at work.”

• By 2025, organizations that remediate documented gender pay gaps will decrease women’s attrition by 30%, reducing pressure on talent shortages. “Pay is a major driver of attrition, and true equity reduces toxic work culture. Look beyond moral arguments to systems and processes.”

• By 2025, without sustainable artificial intelligence (AI) practices, AI will consume more energy than the human workforce, significantly offsetting carbon zero gains. “AI is a double-edged sustainability source, and it will be critical that CIOs are able to measure gains versus losses.”

• By 2026, citizen-led denial of service (CDoS) attacks, using virtual assistants to shut down operations, will become the fastest growing form of protest. “Virtual personal assistant capabilities make activism easier against organizations.”

• By 2025, shareholder acceptance of “moonshot” speculative investments will double, making them a viable alternative to traditional R&D spend to accelerate growth. “Speculative technology investments are a must-have. IT can champion the ‘moonshot’ culture.”

Learn about five additional top predictions in the Gartner press release “Gartner Unveils Top Predictions for IT Organizations and Users in 2023 and Beyond.”