Gartner Data & Analytics Summit 2025 London: Day 3 Highlights

We are bringing you news and highlights from the Gartner Data & Analytics Summit, taking place this week in London, U.K. Below is a collection of the key announcements and insights coming out of the conference. You can read the highlights from Day 1 here and Day 2 here.

On Day 3 from the conference, we are exploring the future of AI and data management and how data and analytics leaders need to apply decision intelligence in their organization. Be sure to check this page throughout the day for updates.

Presented by Pieter den Hamer, VP Analyst, Gartner

The future of AI is up to us. However, we have not leveraged AI to its full potential. What is missing? In this session, Pieter den Hamer, VP Analyst at Gartner, explored what leaders want for the future of AI.

• “The future of AI is human-first.”

• “Make AI your trusted (mostly silent) partner.”

• “AI will have done its job when it has given you more time to think, thoughtfully decide, act and interact.”

• “Prepare for the future and improve the success rate of AI initiatives by applying AI engineering practices.”

• "Decouple AI from human intelligence. Aim for AI that enhances problem solving without compromising cognitive diversity."

Journalists can receive additional information and/or request an interview with the Gartner expert by contacting Laurence Goasduff at laurence.goasduff@gartner.com.

Presented by Ramke Ramakrishnan, VP Analyst, Gartner

GenAI promises capabilities of improving productivity and operational efficiency of data management function, and data governance. In this session, Ramke Ramakrishnan, VP Analyst at Gartner, explored the future state of data management and what chief data and analytics officers (CDAOs) need to prioritize when using GenAI applications.

• “By 2028, 80% of GenAI business applications will be developed on organizations’ existing data management platforms, reducing implementation complexity and time to delivery by 50%.”

• “By 2028, the data management markets will converge into a single market around data ecosystems enabled by data fabric and GenAI reducing technology complexity.”

• “Invest in metadata management and data fabric to support multimodal inputs and outputs to deliver a GenAI experience.”

• “Leverage retrieval-augmented generation (RAG) as a service from current data management solutions that align with your organizational data when creating business GenAI applications.”

• “Utilize GenAI to improve the data management process, enhance user experience, and deliver valuable insights and predictions.”

Journalists can receive additional information and/or request an interview with the Gartner expert by contacting Laurence Goasduff at laurence.goasduff@gartner.com.

Presented by Alys Woodward, Sr Director Analyst, Gartner

Decision intelligence combines data, analytics and AI, and is focused on the support, augmentation or automation of business decisions. In this session, Alys Woodward, Sr Director Analyst at Gartner, explained why data and analytics (D&A) and AI must be decision-centric and how to apply decision intelligence.

• “Data-driven is a means to an end. The real goal is to make better decisions. D&A should extend “data-driven” to “decision-centric” for more business impact and value.”
• “Apply decision intelligence to enable decision making that is more contextual, continuous and connected.”
• Decision intelligence comes in three ways:
  1. Decision support - the person makes the decision.
  2. Decision augmentation - the person and machine make the decision.
  3. Decision automation - a machine makes the decision autonomously.
• D&A leaders can implement decision intelligence in 5 steps:

1. Identify and prioritize (new) decisions to improve.

2. Reimagine & model each selected decision.

3. Implement decision support/augmentation/automation.

4. Embed decisions in (redesigned) process, application or activity.

5. Monitor and evaluate decisions to adapt.

Journalists can receive additional information and/or request an interview with the Gartner expert by contacting Laurence Goasduff at laurence.goasduff@gartner.com.