Despite business growth, supply chain analytics at a U.S.-based electronics manufacturer was lacking in sophistication. Specifically, the enterprise resource planning (ERP) system is misaligned to the product portfolio; logistics processes are highly manual and reactive; and no tools exist for aiding in risk management or scenario planning. Supply chain leadership turned to Gartner to get fast and comprehensive support on technology selection, supplier relationship management, and supply chain resilience.
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Mission-critical priority
Despite business growth, supply chain analytics at a U.S.-based electronics manufacturer was lacking in sophistication. Specifically, the enterprise resource planning (ERP) system is misaligned to the product portfolio; logistics processes are highly manual and reactive; and no tools exist for aiding in risk management or scenario planning.
How Gartner helped
The client used:
- Expert insights on the latest technology that simulates and detects geopolitical and financial risk to global companies and their suppliers.
- Consultative calls with a Gartner Analyst experienced in helping supply chain leaders build digitization strategies and identify the right supply chain planning metrics for the organization.
- Gartner-hosted peer networking events to connect with supply chain and IT practitioners for credible, actionable, and unbiased advice.
Business impact
With support from Gartner for Supply Chain, the client:
- Better defined the roadmap for supply chain digital transformation, helpful in avoiding unnecessary costs and risks and accelerating progress.
- Received proven, tactical steps to successfully transform supply chain analytics and other business processes.
- Drove improvements in supplier relationships, which will aid in supply assurance, performance tracking, and supplier value.
Industry:
Electronics Manufacturing
Revenue:
> $1.5 billion
Employees:
1,000
Related Gartner Resources
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