Client Stories: Supply Chain Talent Retention

The supply chain organization at an electronics manufacturer was undergoing a transformation, including restructuring teams to add more managers and new capabilities that would promote continuous improvement and better project management. But when economic headwinds drove product demand down, budget for headcount dried up, leaving supply chain leadership scrambling to do more with less. They partnered with Gartner to retain the diverse supply chain talent needed for achieving the company’s ambitious growth goals.

Mission-critical priority

The supply chain organization at an electronics manufacturer was undergoing a transformation, including restructuring teams to add more managers and new capabilities that would promote continuous improvement and better project management. But when economic headwinds drove product demand down, budget for headcount dried up, leaving supply chain leadership scrambling to do more with less.

How Gartner helped

The client:

Accessed our Budget & Efficiency Benchmark, which compares supply chain headcount and cost measures against true peers to identify major cost drivers and FTE efficiency opportunities.
Attended Gartner’s annual supply chain symposium to glean supply chain management best practices from peer networking and expert-led seminars.
Consulted with a Gartner Executive Partner on talent attraction and retention. Executive Partners have real-world supply chain management experience and offer objective, actionable advice.

Business impact

With support from Gartner for Supply Chain, the client:

Gained quantitative benchmarking on supply chain staffing and spend to inform the business case for future investment.
Increased understanding among supply chain leaders of best-practice supply chain management models.
Positioned the supply chain organization to hire, develop and engage diverse talent with digital skills and growth mindsets.