Analyst Profile

Adam Preset

Adam Preset

Sr Director Analyst

7 years at Gartner ,  23 years industry experience

Roles and Responsibilities

Adam Preset is a Senior Director, Analyst for Digital Workplace at Gartner. He researches and advises on essential technologies that enable and enhance collaboration and communication for digital workers. His topic areas include future of work; meeting solutions, technologies and practices; cloud office collaboration, email and on-premises enterprise groupware; visual collaboration tools; workstream collaboration and instant messaging; live and on demand video for internal enterprise events, communication and training; and internal communications technologies to support workforce engagement. He has more than 17 years of experience as a practitioner and technology leader in higher education. Mr. Preset brings his interest in leadership and management to support and advise clients as their organizations navigate transformational digital and technology initiatives.

Areas of Coverage

  • Digital Workplace


Previous Experience

Before Gartner, Mr. Preset was a technical director at a prestigious American university where he was responsible for enterprise collaboration applications, cloud services, web services and many other central infrastructure and user services for a community of thousands. He led application, systems, storage and network teams in a decentralized, responsibility center management environment. He handled planning and projects relating to technology and business strategy, governance, financial planning and cost recovery. He also acted as an individual contributor on many projects related to authentication, authorization, collaboration, networks and virtualization.

Professional Background

Swarthmore College, Systems Administrator, 8 years
University of Pennsylvania, IT Technical Director, 9 years


B.A., English Literature, Swarthmore College
Graduate Certificates in Leadership and Management and Practitioner of Change
M.S., Organizational Dynamics, University of Pennsylvania



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