Analyst Profile

Adam Preset

Adam Preset

Research Director

5 years at Gartner ,  21 years industry experience

Roles and Responsibilities

Adam Preset is a Research Director for Digital Workplace at Gartner. His areas of coverage include meeting solutions; cloud office collaboration, email and on-premises enterprise groupware; workstream collaboration; instant messaging, presence and enterprise mobile messaging; and enterprise video content management for on-demand and live streaming. He has more than 17 years of experience as a practitioner and leader in IT in higher education. Mr. Preset brings his interest in leadership and management to support and advise clients as their organizations navigate transformational IT initiatives.

Areas of Coverage

  • Digital Workplace

Adam Preset's Recent Gartner Activity

Latest Research


Previous Experience

Mr. Preset was service owner for collaboration, web hosting and many other central infrastructure and user services, directing a group of application, systems and network specialists. He led teams in a decentralized, responsibility center management environment, handling issues relating to technology and business strategy, governance, financial planning and cost recovery. He also acted as an individual contributor on many projects related to authentication, authorization, collaboration, networks and virtualization.

Professional Background

Swarthmore College, Systems Administrator, 8 years
University of Pennsylvania, IT Technical Director, 9 years


B.A., English Literature, Swarthmore College
Graduate Certificates in Leadership and Management and Practitioner of Change
M.S., Organizational Dynamics, University of Pennsylvania