Three Emerging Ways to Drive Workforce Digital Dexterity

The duty of a digital workplace leader is to identify and implement technologies and disciplines that promote workforce engagement and digital dexterity. This research outlines three IT approaches applications leaders can take to move beyond typical digital workplace programs:

  • Use digital experience monitoring tools to observe enabling infrastructure.
  • Implement experience-level agreements to measure success.
  • Deploy digital adoption solutions to aid the development of application competencies.