Client Story

Accelerating Agility and Innovation Through Data-Driven Transformation

Hear how ABB Electrification is addressing the need for increased agility, unified data systems, and AI-driven innovation to differentiate in the electrification business.

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With a global footprint and a rapidly evolving technology landscape, Babu Kuttala, Chief Data Analytics Officer and Vice President of Enterprise Architecture at ABB Electrification, faces the daily challenge of driving agility and innovation at scale. From enabling AI-powered productivity to transforming organizational structures for greater autonomy, Kuttala’s mission is to build nimble teams and deliver differentiated customer engagement—all while navigating industry shifts and accelerating digital transformation.

Mission-critical priority

The top priority for ABB Electrification is to become a true differentiator in the electrification business by leveraging AI and automation to enhance both employee productivity and customer experience. This requires building a foundation for a modern workforce, decentralizing decision-making, and adopting new technologies with robust governance and agility.

How Gartner helped

Gartner served as a trusted thought leader, providing ABB with rapid access to objective insights and expert guidance. Gartner's frameworks helped shape ABB’s future data strategy, including decisions around data warehouses, data lakes, and aligning analytical capabilities with business needs. Analysts supported ABB’s shift to a product-centric organization, offering advice on governance, best practices, and technologies used by industry leaders. When ABB sought to enable self-service analytics, Gartner provided methodologies for leveraging BI and analytics as a service. As ABB advances its AI journey, Gartner is helping build robust governance models and ecosystems, ensuring scalable and efficient adoption. Throughout, Gartner’s unbiased perspective and research have empowered ABB to make dynamic, informed decisions that align IT strategy with overall business goals.

Business impact

The partnership with Gartner has brought transparency and confidence to decision-making at ABB Electrification. Armed with meaningful information, ABB has achieved significant cost savings, optimized technology investments, and accelerated progress on strategic initiatives. By leveraging Gartner’s research and network, Kuttala’s teams are able to navigate complexity, drive innovation, and keep ABB competitive in a fast-moving industry. The result is a more agile, empowered organization—ready to thrive in the future of electrification.

Industry

Industry

Software


Revenue

Revenue

Approx. $50M


Employees

Employees

< 1,000

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