Gartner Research

A Clear Maturity Model Lights the CIO’s Digital Healthcare Payer Path

By YE20, 80% of healthcare payers will be on a systematic path to enabling digital business, but fewer than 30% will be digitally mature.

Experts: Brad Holmes, Constance Sjoquist, Jeff Cribbs, Steven Lefebure

Payer CIOs must engineer the transformation of their IT capabilities in order to interoperate successfully in a digital world and deliver on their customers’ digital business requirements.

Many healthcare payer CIOs are weaving toward the digital payer capability state, rather than following a roadmap of initiatives aligned to a systematic plan. Use this Digital Healthcare Payer Maturity Model to plan, pace, measure, communicate and ensure your progress.

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