Gartner Research

Winning in a World of Digital Dragons

Digital dragons represent opportunities and threats to all organizations

Analysts: Dave Aron, Leigh McMullen

Every industry is digitalizing, and digital dragons are a critical piece of that story. Digital dragons are a different type of partner, pervading many aspects of your enterprise and ecosystem. CIOs must:

  • Ensure that they have joined up management of their interactions with each dragon.
  • Maintain a digital dragon knowledge base, and develop a strategic posture toward them.
  • Learn from other industries that have been disrupted earlier or more heavily, such as automotive.

Working with digital dragons is powerful, but there are real choices to be made, each with pluses and minuses. And they evolve over time. CIOs should spend as much time considering how the dragons think about the enterprise and its industry as CIOs spend thinking about the dragons.

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